Over the past few years, companies have understood the necessity of providing an excellent customer experience (CX). Organizations across the globe have taken steps to delight their customers and turn fans into loyal fanatics. In fact, the customer experience management market is projected to be worth $16.91 billion USD by 2022. That’s good news for companies focusing on external CX.

Want to start creating positive impact on your employee experience but do not know how to start?

Download this checklist to ensure you start doing the right thing at the first step.